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  • If you receive the following message, “Sorry. Access to this resource is not yet available for your region.”, please note that access is currently restricted to US-based integrated and select non-integrated employees. 
  • If you receive the following message, “Unrecognized NIE Email”, please ensure the following: 
    • If you are an integrated employee with MSID credentials, you should login with SSO. 
    • Non-integrated employees should enter their work email address, NOT a personal email address.
    • If you are a non-integrated employee and have entered your work email address, then you do not currently have access to this resource. 

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Integrated employees can contact the IT Help Desk. 

IT Help Desk
Visit: https://helpdesk.uhg.com
Call: 888-848-3375 (US, English)

Non-integrated employees should contact the Global DEI Office support team.  

Support Email
Email: dei_voicehive_support@uhg.com